FAQs

What is the origin of the product?

These are all handmade products proudly made by our local artisans from India.

Are the products safe to eat in?

100% yes. Our products are entirely lead-free and food-safe.

Why should you buy from our website instead of a marketplace?

When you buy directly from our website, you’re supporting our small ceramic brand more closely.
You get the same product and price, but with a more personal experience—careful quality checks, thoughtful packaging, and a handwritten note.
Website orders also help us invest more time into design, craft, and working closely with our artisans.

Is there any difference between buying from our website and marketplace?

The product and pricing remain almost same across platforms.
However, website orders often come with extra care, early access to new collections, and limited pieces that aren’t always available on marketplaces.
It’s our way of thanking you for choosing to shop directly with us.

How long does it take for the order to arrive?

Product is normally delivered to you within 10 working days after it has been dispatched from our end.

How do I track the status of my order?

As soon as your order has been placed, an email with the details of your order will be sent to you. You can track the shipment by clicking on the link provided in the email.

How can I place a Bulk Order?

You can share your order query with us via email and we will get in touch with you at the earliest.

What are the various Payment options?

You can prepay using Debit/Credit cards, Net Banking, Wallets, UPI or Razorpay.

Do you retain my card or account details?

Your personal information is absolutely safe with us. We only use to contact you regarding your order, to deliver your products, and to send communication that you may have opted to receive. We never share your information with any third party.
To learn more, you can read our Privacy Policy mentioned on our website.